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How do I View certificates in the Admin Console from CertCapture?

Overview

I would like to view certs in the Admin Console that are synced from CertCapture.

Environment

Avalara AvaTax

Avalara CertCapture

Resolution

  • CertCapture
    • Search for the customer, go to Taxability Info tab > Click on the state > Go to History Tab
    • If you see API success, that means that the cert synced to the Admin Console. 
  • Admin Console
    • Go to the Organization Tab, Select the Company > Exemptions Tab
    • Search for the Certificate ID in the ECMS Cert ID field