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Avalara Help Center

How can I verify a rate is correct?

Overview

You want to check a rate on a sale that your customer is disputing.

Environment

Avalara AvaTax

Resolution

  • Pull up the transaction in the Admin Console to check the actual address we are using to calculate tax.
    • Check that the address is valid
    • The rate applied to a valid address is based on your nexus selection

 

 

 

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