You want to know why a particular transaction has no tax on it.
- The Document Line Detail report under Export Reports shows the specific reason a transaction was not taxed in column BF Exemption Reason
- Go to Reports > Standard Sales Tax Reports > Export Reports > Document Line Detail
- Pull up the transaction detail using the document code and date range
- The report shows if the customer is exempt, the product is exempt, or both in column BF Exemption Reason