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Avalara Help Center

How can I tell why a transaction has no tax?

Overview

You want to know why a particular transaction has no tax on it.

Environment

Avalara AvaTax

Resolution

  • The Document Line Detail report under Export Reports shows the specific reason a transaction was not taxed in column BF Exemption Reason
    • Go to Reports > Standard Sales Tax Reports > Export Reports > Document Line Detail
    • Pull up the transaction detail using the document code and date range
    • The report shows if the customer is exempt, the product is exempt, or both in column BF Exemption Reason

 

 

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