You need to know how to calculate tax using a document code that was already used in FieldPoint. FieldPoint Alert uses the next invoice number in sequence from the most recent invoice, so if you delete an invoice that already used AvaTax, FieldPoint tries to use to same invoice number again.
- Go to the Avalara admin console and change the document to Uncommitted:
- Click document code > click Edit > choose Adjustment Reason > click Save as Uncommitted
- Process the invoice (or job) in FieldPoint Alert