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Avalara Help Center

How can I add an ECMS Cert when the address won't validate?

Overview

When adding an ECMS certificate, you are trying to validate the customer address and are getting an address error. You would like to know how to create the certificate without the error populating.

Environment

Avalara AvaTax

Resolution

  • The customer's address is for informational purposes only and does not need to be validated.
  • The ECMS record can be saved without validating the address.
  • If you would like to validate the address, you can add "General Delivery" in address line 2.