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How Do I change a transaction which is committed to be uncommitted?

Overview

You want to know how to change the status of a document in the admin console to be in an uncommitted state.

Environment

Avalara AvaTax

Resolution

  • After logging into the Admin Console.
  • Find up the transaction via the transactions tab
  • Click on the Doc code for the transaction
  • Click EDIT
  • On the right hand side of the Document tab, choose an Adjustment Reason from the dropdown menu
    • ​If you select "Other" you will need to type out a reason in the box below the menu
  • Click Save As Uncommitted

 

Note: You will not be able to make change to any transaction that is " locked" as it has been part of a return.

 

 

 

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