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Avalara Help Center

Can support validate the legitimacy of a cert?

Overview

I have a cert that was sent to me and I'm not sure whether it's a valid document with the Department of Revenue .

Environment

Avalara CertCapture

Resolution

  • We do offer what's called a managed services option for Avalara CertCapture, who have a team that will literally go out and validate all your certs for you. Standard support is more for errors and issues with the product and or software, troubleshooting etc.
  • If you are still in GoLive please consult your GoLive rep regarding this. If you are already live please contact your Customer Account Manager.