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Avalara Help Center

Can someone change our account name?

Overview

We just received our welcome email and the account name stated is not correct.

Environment

Avalara AvaTax

Resolution

  • The account name listed on the welcome letter is an internal value that can not be changed.
    • It is not customer facing, other than the original welcome email, and has no affect or bearing on your actual account.
  • The company name that is listed in the Admin Console Organization tab is the name that will be used on transactions, reports, returns, etc

 

 

 

 

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