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Avalara Help Center

AvaTax Local "GetUpdates Failed" errors when attempting to update

Overview

You are trying to apply updates to AvaTaxLocal and are receiving the error "GetUpdates Failed.  No updates were applied.  Database is unchanged.

Environment

AvaTaxLocal

Resolution

  • Open the AvaTaxLocal configuration

  • Go to Utilities>Services

  • Under "Get Updates :" check the second radio button "All - Forces getting a complete update"

  • Click the "Get Updates now!" button

If you are using the command line, you will need to use the /ALL option:  GetUpdates /ALL