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Avalara Help Center

Why was my license key reset?

Overview

I've received an email with a new license key and my connection is broken.

 

Environment

Avalara Avatax

 

Resolution

  • Call Avalara support to confirm your license key was reset and by whom. 
  • Use the new license key in the Avatax configuration of your accounting system/E-commerce plat form in place of your old one to reconnect to Avatax.
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