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Why is there no information in the liability worksheet

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I'm trying to approve and reconcile my liability worksheet but it's blank.

Environment

Avalara Avatax
Avalara Returns

Resolution

  • Commit any uncommitted transactions that should be included in Liability and Reports
  • To update in the Admin Console go to Transactions > check the box next to the transaction > click Commit > click OK
    • Liability Worksheet will be updated automatically at the next update (within 6 hours)
    • Reports will be updated the next day
  • To update from your accounting system follow the normal process, this varies, please refer to that user guide

 

Note: Updates made in the admin console do not update your accounting system or shopping cart, to update both make the change in the place where the transaction was originally created so it can flow into the admin console.