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Avalara Help Center

Why is a transaction in Sage 50 not in the Admin Console?

Overview

You have been creating invoices in Sage 50 but they are not being created in the Avalara AvaTax Admin Console and you want to know why.

Environment

Sage 50

Resolution

  • Invoices will not appear on the AvaTax admin console if the invoice is not posted in Sage 50, or if calculation has not occurred.
  • Check the posting method in Sage 50:
    • Maintain > Company Information
    • On the new screen, check the Posting Method.
    • AvaTax only supports Real-Time Posting
    • Other posting methods are not recommended.
  • Check to see if calculation has occurred in the AvaTax app:
    • Open the Sage 50 connector (AvaTax for Peachtree)
    • Click Select Journal Transactions
    • Select the transactions you want to appear in the Admin Console
    • Click OK
    • Click Compute Taxes
    • Transactions now appear on the Avalara AvaTax Admin Console

 

Note: To Commit transactions click Commit Avatax Payments