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Avalara Help Center

Why has the Sales Tax Amount Changed?

Overview

The sales tax amount has changed (either increased or decreased) for my customer and I need to know why.

Environment

Admin Console

Transactions

Resolution

  • The taxability of any tax codes that are in the transaction may have changed depending on either the origin or destination addresses involved.

  • There may have been a rate change for the jurisdiction (ex. State, County, City or Special tax).