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Avalara Help Center

Why can I not add a province to a Canadian address?

Overview

You are creating customers in your W-9 service and you want to know why it is not possible to add the province to Canadian addresses.

Environment

Avalara W-9

Resolution

  • Currently there is not a province (or state) field in a W-9 customer record unless the United States is selected as the country.
  • This has been requested to be included in a future release of the product.
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