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Avalara Help Center

Why can't I download my software?

Overview

You can't locate the download for your software.

Environment

AvaTax

Resolution

  • You must have access to the Admin Console with admin level permission and have purchased software that we provide for download, go to Download and Install your Integration Software 
    • Contact your account admin if your user permission needs to be corrected to enable download
  • If there is no download available, check the installation guide for your AvaTax software to determine if the download is provided in our site or one of our partners: Avalara AvaTax Integrations
  • If you are able to access the download page and your AvaTax software is provided by Avalara (per the installation documentation) please contact support@avalara.com including the name of the software that you are attempting to download so we can correct the account download