--> Skip to main content
Avalara Help Center

Why aren't my imported credits showing in the liability worksheet?

Overview

Credits imported into the admin console not being reflected in the liability worksheet.

Environment

Avalara AvaTax

Avalara Returns

Resolution

  • Log into the Admin Console
  • Go to the Tools tab, verify that import was successful (Click on Results)
  • Go to the Transactions tab, review the transactions
  • Verify that the transactions are in the expected state and month
  • Verify that the transactions are in a committed status.
  • Make corrections if necessary.

 

Note:  If everything looks correct from the previous steps, please wait for up to 6 hours to allow the worksheet to be rebuilt