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Avalara Help Center

Why are no states in the drop-down for CertExpress?

Overview

The webpage https://certexpress.avalara.com (or www.certexpress.com) does not have any options that appear in the state drop-down.

Environment

CertExpress

Resolution

The browser that you are using is not up-to-date. Please try using a newer browser. If you are unable to update Internet Explorer (since it must be kept at an older version for internal tools your company uses), then use Chrome or Firefox.