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Avalara Help Center

Why are my imported transactions not calculating tax?

Overview

I am importing transactions and not receiving tax calculations and am not sure why

Environment

Avalara Avatax

Resolution

Imported transactions follow the same rules as added transactions or posted transactions, with the exception that if you use process code 1 or 2 Avatax will not calculate tax.

  • Check to make sure you have nexus for both the jurisdiction and the date of the transaction
  • Make sure that tax code is taxable in jurisdictions
  • Ensure that there is no Entity Use Code populated
  • Be sure that there is no Exemption No. populated
  • Check to see if the customer has an Exemption Certificate on file