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Avalara Help Center

Why is the rate different from the rate our customer expects?

Overview

I am not calculating the county rate for a transaction in Arizona, when I should be.

 

Environment

Avalara Avatax

 

Resolution

  • When calculating sellers/vendors/retailers use tax, the AZ county rate becomes 0%.
  • You can calculate a county rate if the tax type is set to sales tax.
    • Before any changes are made, please contact Arizona Department of Revenue to confirm what tax type you are registered to collect.