Skip to main content
Avalara Help Center

Why are invoices not committing for locations we do not have nexus when using tax preview with Zuora?

Overview

When using tax preview or post call modifiers to the Zuora2AvaTax connector and trying to post invoices to areas nexus is not setup a tax override error occurs.

Environment

Zuora2AvaTax

Resolution

The invoices in question would only fail if tax existed for a jurisdicction where nexus does not exist. Avalara AvaTax will not allow tax to be recorded, using a tax override or otherwise, to a jurisdiction nexus does not exist. Please all Avalara support to discuss how this happened and how to prevent it from continuing to occur.