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Avalara Help Center

Why am I receiving the error message "not an avatax document" on one invoice in the batch?

Overview

One invoice out of a batch will not post displaying that it is not an Avatax document.

Environment

Sage 500

Resolution

The problem invoice had been created in AR and all the rest in the batch had been created in SO. The AR created invoice was removed, posting completed and the AR invoice was recreated.