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Avalara Help Center

Why am I getting an error when adding an exemption certificate for Alaska, Montana, Oregon, New Hampshire, and Delaware?

Overview

When adding a certificate for a state with no sales tax you get the error  " Reason Code (*) is not exempt in region(s): AK, MT, OR, NH, DE"

 

Environment

Avalara AvaTax

Avalara CertCapture

 

Resolution

  • You cannot create an exemption certificate in a state without sales tax.