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Avalara Help Center

Why am I getting an error when I try to add a new customer while validating a stack?

Overview

When you attempt to add a new customer record while validating a certificate you get an error and want to know why.

Environment

Avalara CertCapture

Resolution

  • You must add a Customer Code when you create a new customer in certificate validation
  • You cannot use a customer code that already exists when creating a new customer.