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Avalara Help Center

Why am I getting a region required error in the admin console?

Overview

Trying to upload a resale cert and it is giving an error: region is required. 

Environment

Avalara Avatax

Resolution

The customer's bill to information for the cert needs to have the State value filled in, even if they're Canadian, this will be the Province.

Cause

State value for customer's bill to information was left blank on the cert.