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Avalara Help Center

How do I resolve the error "Avatax request failed. This may be an out of date SSL certificates on your server. message: couldn't connect to host"?

Overview

You see an error in your logs "Avatax request failed. This may be an out of date SSL certificates on your server. message: couldn't connect to host" and want to know how to resolve it.

Environment

Ubercart3x-adTumblerInc

Resolution

  • Clear SSL cache and confirm that host connection can be completed.