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Avalara Help Center

How do I resolve in FACTS ERP system, receiving Error 1, Line 22410 in Txc010?

Overview

The item creating the issue is a negative quantity at zero selling price. The customer is non-taxable. The entire document has selling price of 0.00 and it is returning Error 1, Line 22410 in Txc010.

Environment

Facts ERP

Resolution

Items can not have a negative quantity and a $0 selling price in FACTS as this causes an error.