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How do I remove tax from an international invoice with multiple lines?

Overview

An invoicce charged VAT tax when it should not and I am unable to edit the transaction in my ERP.

Environment

AvaTax Calc

Resolution

 

  • Edit the transaction
  • On the right, change "tax override type" to Tax Amount
  • Set Tax Amount to 0
  • Give it a date, a reason and an adjustment reason
  • Click calculate tax on the left
  • save.

Cause

The cause is...

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