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Map an item to a UPC in Salesforce Sales Cloud

This article applies to:Connector for Salesforce Sales Cloud

To map an item to a universal product code (UPC), first enable UPCs, and map UPCs to product codes.


  1. Enable UPCs in Salesforce Sales Cloud.
    1. In Salesforce Sales Cloud, go to Setup > Search Install Packages.
    2. Next to AvaTax for Salesforce Sales Cloud, select Configure.
    3. Select the Advanced Settings tab, and toggle Enable UPC Code As Item Code (this is turned off by default when you install Connector for Salesforce Sales Cloud).
      After enabling this setting, the product code is used as the UPC
  2. Map UPCs to product codes as needed in Salesforce Sales Cloud.
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