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Configure automatic tax calculation in Salesforce Sales Cloud

This article applies to:Connector for Salesforce Sales Cloud

Use workflow rules or apex triggers to automate tax calculation on opportunities, quotes, and orders. Refer to Salesforce Sales Cloud documentation for specific steps for creating workflow rules and apex triggers.


When creating the workflow rule:

  • Create a workflow rule to select the Calculate Tax checkbox on these objects
  • The criteria must be set to "created, and any time it's edited to subsequently meet criteria."
  • If you create a line-level workflow rule, limit it to triggering only at creation and when Quantity or Amount are edited.

Connector for Salesforce Sales Cloud works with default settings after you complete these steps. Make changes to the settings for Connector for Salesforce Sales Cloud to meet your business needs.

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