These are instructions request an exemption certificate from a customer in CertCapture from NetSuite. To request many certificates at once, go to CertCapture.
- In NetSuite, go to Lists > Relationships > Customers, and then select Edit next to the customer from whom you'd like to request an exemption certificate.
- On the Customer page, select the Address tab:
- Under Communication Mode, choose Email, and then select Request Exemption Certificate.
A message displays on the screen and an email notification is sent to you when the request is placed in CertCapture.