The Customer Invoice Error Processing report tells you which invoices AvaTax couldn't calculate sales tax on. These errors could be caused by missing or incorrect address details, or they could be cause by an incomplete configuration. After you run the report, review the errors, fix the invoices, and resubmit them so AvaTax can calculate the correct tax.
- In Workday, on the Launch / Schedule Integration page, type AvaTaxCalcErrRecovery in the Integration field, and then select an organization and run frequency.
- On the Schedule an Integration page:
- In the Value column in the Process Mode field, select either Report & Attempt ReCalc or Report Only.
- In the Start Date and End Date fields, enter a date range to filter the invoices based on the Customer Invoice Event completion date.
The View Background Process page displays details of the report. It also displays a consolidated report and logs for other processes you may have run.