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View and download CertCapture exemption certificates in NetSuite

This article applies to:Avalara AvaTax for NetSuite

Instead of logging into CertCapture view and download CertCapture exemption certificates from NetSuite.

Steps

  1. In NetSuite, go to Lists > Relationships, and then select Customers.
  2. Next to any customer, select Edit.
  3. On the Customer page, select Address, and then select Retrieve Certificate(s) or Retrieve Certificate(s) Status.
    • If you select Retrieve Certificate(s), on the Certificate(s) Details screen, under AvaTax Certificate(s) Details, next to the certificate that you want to download, select Get Image.
    • If you select Retrieve Certificate(s) Status, on the Certificate(s) Details screen, under AvaTax Certificate(s) Details, view the status of certificates for that customer.
  4. Once you select a certificate, select Get Certificate.
  5. On the View Certificate page, at the top right, click >> and then select Download.
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