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Avalara Help Center

How do I cancel my TrustFile subscription?

Overview

You want to know how to cancel you TrustFile subscription.

Environment

TrustFile

Resolution

If you have a paid subscription you can cancel in one of two ways:

  1.  Email cancellations@avalara.com requesting that your account be cancelled
  2. Go to Settings > PAYMENTS & REMITTANCE > In the subscription box, click cancel next to your license type and confirm.

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If you are a free trial user there is no need to cancel as your access to your account will automatically expire after 30 days if you do not pay for a subscription.