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Confirm ACH payments on returns

This article applies to:Avalara Returns

Review payments for previous returns by checking your payment confirmations for ACH credits and ACH debits.

  • An ACH credit is when a payment amount is transmitted to the jurisdiction. Avalara uses ACH credit to remit in most jurisdictions, and stores the payment confirmations in a downloadable spreadsheet.
  • An ACH debit is when banking information is provided to let the jurisdiction pull the amount from an account, much like purchasing an item on a website. Debit confirmations are individual PDF files that can be found alongside the relevant return confirmation.

The ACH credit confirmation spreadsheet, return confirmations, and ACH debit confirmations are available by the end of the first week of the month following the filing. For example, for March's returns, which are filed in April, the spreadsheet is available by the end of the first week in May.

While most states accept ACH credit payments, some don't, and a few accept them only at the state level (but not, for instance, at county and city levels). If you're looking for a payment confirmation and you don't find it in the credit spreadsheet, check the list of filed returns for a debit confirmation PDF.

View an ACH credit confirmation

An ACH credit confirmation, also known as an ACH payment trace, is essentially a receipt for an ACH credit. Check a credit confirmation to confirm that a payment went through, or if there’s a question about a payment (for example, if a state claims that the payment didn’t go through, or if it didn’t get posted to the right account under your company).

To view an ACH credit confirmation:

  1. Go to Returns > Filed returns and confirmations, and then click Download all filing and payment confirmations
  2. Choose the year and month of the credit confirmations that you want to see, select ACH payment trace IDs in the download dropdown, and then click Download. The spreadsheet you download includes the following fields of information for all ACH credit payments for the selected period:
    Field Description
    Company Name The company name in AvaTax Update
    Company ID The company ID in AvaTax Update
    State Abbreviation of the state receiving the ACH credit payment
    State Name Name of the state receiving the ACH credit payment
    Individual Name The company's filing name for the jurisdiction
    Individual ID The company's registration ID number issued by the jurisdiction
    Amount Amount paid to the jurisdiction via an ACH credit transaction
    TC

    Transaction code associated with the ACH transfer.

    If TC is 22, the payment was an automated deposit to a checking account.

    Trace Number A tracking number the bank assigned to the ACH transaction
    Destination Internal bank designation for the ACH transaction

View an ACH debit confirmation

Check a debit confirmation to confirm that a payment went through, or if there’s a question about a payment.

  1. Go to Returns > Filed returns and confirmations, and then click Download all filing and payment confirmations
  2. Choose the year and month of the debit confirmations that you want to see, select Filed returns and payment confirmations in the download dropdown, and then click Download.
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