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Avalara Help Center

Why did I get charged a non-reporting fee?

Overview

You would like to know why you were charged a $5 non-reporting fee.

Environment

MyLodgeTax

Resolution

  • Our MyLodgeTax system requires reporting revenue into your MyLodgeTax webpage each month by the 10th, even if your revenue was $0.  The $5 charge is a non-reporting fee that gets charged to all customers who don’t report revenue by the 10th of the month because of the additional work that’s required to “close out” the reporting period for all those that are still open because revenue was not reported.   The tax rate welcome letter we sent when you first signed up, as well as the email reminder to report revenue both disclose the $5 non-reporting fee. 
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