How do I cancel my MyLodgeTax monthly subscription?

Overview

You would like to know how to cancel your subscription.

Environment

MyLodgeTax

Resolution

• Important information to note before canceling your subscription:

  • Any remaining rental revenue should be reported in MyLodge prior to submitting your cancellation request to ensure accurate filings are completed.

  • We do not offer refunds for prior subscription fees and/or non-reporting fees as you may cancel at any time.

• To request a cancellation, please download and complete the cancellation form and email it to mylodgetaxcancel@avalara.com.  A completed cancellation form is required to process any cancellation request.

  • Please make sure you complete the following information on the cancellation form:

    • Property ID number

    • Property address

    • Choose ONE reason for cancellation, so we know whether to keep your rental license active or to cancel your licenses and/or tax accounts

      • If we are not canceling your license(s)/tax accounts(s), please make sure we have your current mailing address to ensure you receive any future correspondence from the tax/licensing jurisdictions.