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Avalara Help Center

As a Property Manager, do I need to remove properties that are no longer in our program?

Overview

I'm a Property Manager and have a number of properties no longer under our management. Do I remove them? Are we still paying for them even though we have not been reporting Revenue?

Environment

MyLodge Tax

Resolution

  • If you have properties no longer under your management please send us a list of said properties to close out those subscriptions. 
  • We will continue to charge the monthly subscription fee since we're still filing returns for these properties unless told otherwise. 
  • Send a list of the properties to be closed out to mylodgetaxcancel@avalara.com and our cancelations team will close those out for you.