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Avalara Help Center

Upload a certificate image

This article applies to:AvaTax

Upload a certificate image for customers with out-of-date or missing images.

Before you begin

Note: To upload a certificate image, you need to upgrade your account to ECM Essentials.

Add an exempt customer if you haven't already.


  1. In the Avalara Home page menu, select Exemptions > Certificates.
    The Certificates page opens.
  2. Find the certificate you want to attach an image to, and select the Certificate ID.
    The details page for the certificate opens.
  3. Select Upload a certificate.
    • If there's already an image associated with this certificate, uploading a new image replaces the old one.
  4. Find the file on your computer and select Open

The certificate image is now associated with the certificate you uploaded it to.

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