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Troubleshoot Avalara Consumer Use transaction import errors

This article applies to:AvaTax

Fix issues with your transaction import file.

Avalara Consumer Use is an add-on for AvaTax. Adjust transactions in Avalara Consumer Use and then forward them to your AvaTax company to manage reports and returns.

 

Common issues

Issues that will cause imports to fail:

  • Duplicate columns
  • Blank rows
  • Using < > \ or ; in a data cell

Issues that will cause individual invoice or line items to fail (the rest of the import will continue)

  • Multiple rows with the same DocCode and LineNumber
  • Required info missing from a row or column
  • Too many characters in a data cell
  • Alphanumeric or numeric values in a row where they aren't supported
  • Date formatted incorrectly

 

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