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Avalara Help Center

I bought Avalara License Management. Now what?

Thank you for subscribing to Avalara License Management (ALM).

Within 2 business days of placing the order, you should receive the welcome email at the email address identified for customer provisioning contact with Avalara Sales Team. This email includes an implementation template, instructions to access training videos, and a link to ALM help articles. In conjunction with the welcome email, we also create a read-only ALM account for you to become familiar with the ALM interface, watch training videos, and use the research module during implementation. If you have any questions regarding your ALM account or implementation template, click 'Reply' in your email client, and we will be happy to help.

After you complete and share the implementation template, we verify the shared information. If we need more information, our implementation specialist will contact you as they work through the data assessment. Please note that we can't complete the implementation until we receive all the required information. We'll update your read-only access to administrator access once your account creation and implementation are complete. Account creation and implantation may take 6-8 weeks after receiving the implementation template. Once implementation is complete, you are responsible for managing all your licenses and renewals.

If you have any questions, please reach out to your Avalara sales team, and they will guide you to the right resource for answers. We look forward to helping you get set up.

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