Stop applying a specific exemption to transactions so you can add new exemptions or copy an existing one.
- In AvaTax, select Exemptions.
The Customer Exemptions page opens.
- Find your exempt customer in the list and select View Exemptions.
- Find the exemption in the list and select Details.
- Select How Do I Stop Applying This Exemption.
A confirmation menu opens.
- Select Stop This Exemption and then select Yes, Stop to confirm.
- Select Save.
Submit a support case if you receive the error message 'Exemption could not be stopped' when you select Save.
The exemption no longer applies to transactions.