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Stop applying an exemption

This article applies to:AvaTax

Stop applying a specific exemption to transactions so you can add new exemptions or copy an existing one.

Steps

  1. In AvaTax, select Exemptions.
    The Customer Exemptions page opens.
  2. Find your exempt customer in the list and select View Exemptions.
  3. Find the exemption in the list and select Details.
  4. Select How Do I Stop Applying This Exemption.
    A confirmation menu opens.
  5. Select Stop This Exemption and then select Yes, Stop to confirm.
  6. Select Save.

    Tip icon

    Tip

    Submit a support case if you receive the error message 'Exemption could not be stopped' when you select Save.

The exemption no longer applies to transactions. 

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