This article applies to:AvaTax
If there are any errors when you import exemptions, AvaTax creates a spreadsheet error file to help you resolve the issues.
- In AvaTax, import an exemptions spreadsheet file.
If there are any issues importing the file, a message is displayed indicating that all or some items in the file could not be imported.
- Select Download Error File (.XLSX) to download the error file spreadsheet.
- Open the file.
- Review the error messages in column W, Reason for Failure.