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Download an exemptions error file

This article applies to:AvaTax

If there are any errors when you import exemptions, AvaTax creates a spreadsheet error file to help you resolve the issues. 

Steps

  1. In AvaTax, import an exemptions spreadsheet file.
    If there are any issues importing the file, a message is displayed indicating that all or some items in the file could not be imported.
  2. Select Download Error File (.XLSX) to download the error file spreadsheet.
  3. Open the file.
  4. Review the error messages in column W, Reason for Failure.

See this guide for a list of the most common exemption import errors and how to resolve them. After you've corrected any issues with the import file, follow the same steps to import the new file.

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