Skip to main content
Avalara Help Center

Assign Customers to Avalara AvaTax

This article applies to:Avalara AvaTax for NetSuite

To make sure AvaTax calculates tax for all your customers, add the AVATAX tax item to your customer records. If your company processes international transactions, you may need to add country-specific AvaTax tax codes.

Assign one customer to AvaTax

  1. In NetSuite, go to Lists > Relationships > Customers, and then click Edit next to the customer you'd like to assign to AvaTax.
  2. On the customer details page, click the Financial tab.
  3. In Account Information, click TAXABLE. (If you've enabled the Enable Per Line Taxes on Transaction feature, the TAXABLE checkbox isn't visible at the transaction level because it's controlled directly from the customer card).
  4. Under TAX ITEM, select AVATAX and then click Save.

Assign many customers to AvaTax at once

  1. In NetSuite, go to Lists > Mass Update > Mass Updates.
  2. On the Mass Updates page, expand General Updates, and then click Customer.
  3. On the Customer Mass Update page, on the Criteria tab, select the appropriate Filter for the customers you'd like to assign to AvaTax.
  4. On the Mass Update Fields tab, to select the following fields click the Apply column and ensure that:
    • For Taxable, the checkbox is selected.
    • For Tax Item, select Value as AVATAX.
  5. On the Schedule tab, choose Single Event. There's no need to repeatedly assign the same customers to AvaTax.
  6. Click Save. The update runs as scheduled.
  • Was this article helpful?