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Avalara Help Center

Why is there no tax on this invoice in GP?


There is no tax on an invoice in GP and you want to know why.


Dynamics GP


  • Open the invoice in the Admin Console ( and check:
    • Destination address - If address is incorrect, in GP highlight the line > click blue arrow next to Item Number > correct it
    • Exemption - If the customer should not be exempt update the customer card in GP or use the Entity Use Code Taxable
    • Item taxability - If the item should be taxable change the tax code in GP (if tax code incorrect) in Item Mapping



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