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Avalara Help Center

Why does my Liability Worksheet say 'No registration information provided' and what effect will that have on my filing?


Across from given Regions in the Liability Worksheet within the Admin Console, there is a filing type listed as 'No registration information provided'. Why is that listed on the line and what does it mean for the filings?


Avalara Returns


  • The liability worksheet message 'No registration information provided' occurs when Avalara does not have a filing calendar listed for the jurisdiction.
    • Example: You have sales in California but do not have a filing calendar setup for Avalara to file the transaction data.
  • This can also come up when you are collecting a tax type for the jurisdiction that is not handled on the form that is being filed.
    • Example: If you have a filing calendar for the CO DR-0100, which is meant for sales tax for Colorado state level taxes, but are calculating sellers use tax, this message will populate.
    • This feature was enabled in early November 2017.
      • Prior to this feature, the liability worksheet would not display 'No registration information provided' for tax type mismatches.
  • Filings will not be submitted until an updated filing calendar is provided.
    • If you do not have a filing calendar setup, you can add one by following the steps listed in Use the Avalara Returns Filing Calendar
    • If you do have the right filing calendar setup, you may want to review your tax type selections in your Nexus settings as you are collecting a tax type that is not remitted on the tax return.
      • If it is set to Sales tax, you will calculate sales tax on all transactions for that state no matter where the product or services originate from.
      • If it is set to Sales or Sellers use tax and the origin address is within the same state as the destination, you will calculate Sales tax.
      • If it is set to Sales or Sellers use tax and the origin address is outside of the state the destination is in, you will calculate Sellers tax.
      • If you edit your nexus settings to change any tax types, please note that you'll need to recalculate on all affected transactions
        • You can recalculate by resending information from your accounting system, as applicable, OR
        • You can export and re-import the affected transactions to have the system calculate in bulk. 
    • The message only displays if you have transactions for that jurisdiction for that month.

Note: Before any changes are made, please confirm with the jurisdiction's Department of Revenue what tax type you should be collecting and what form you should be remitting those taxes on.

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