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Avalara Help Center

Why are tax rules for a particular tax code not applying to my invoice?


You created a tax rule for a tax code in the Admin Console, but cannot get it to apply to a sale and you want to know why.


Admin Console


  • The rule will only be applied if the sale is being processed with the tax code listed in the rule.
    • A second rule (for example, "Taxability") may be needed, as the tax code may be exempt or taxable by default.
  • Check the dates and region--a tax rule covers only a certain time period and a certain region.


Note: If you use Avalara as your Streamlined Sales Tax (SST) CSP, there are limits to the tax rules you can create for SST states.  See What custom tax rules can I create in SST states?

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