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Avalara Help Center

Where Do I Find Login Credentials for a User in AvaTax?


I need both the username and password for an user in AvaTax Admin Console


Admin Console


  • Go to the applicable Admin Console- either Production ( or Development (
  • Login
  • Go to the Settings tab
  • Under the Settings tab click on Manage Users
    • There you will see a list of all user names
      • You can also reset passwords for any users there if you are an admin user. If not-passwords can be reset at the main login page by clicking on Forgot Password.
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