The receivables management module in GP does not actually use items. When transactions from this module pass into the admin console they are given an item of "Sales" and a tax code of P0000000. This makes them taxable in Avatax Calc.
There are two methods to do this:
- The first is to use the Avatax RM Override in the Additional Menu to assign a non taxable or other tax code each time a transaction is created in the RM Module.
- The second, and generally easier of the two for the customer is to create a "Sales" item in the Admin Console, and assign a tax code of NT, or if they are a pro codes customer a non taxable tax code appropriate to the customer's business.