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How can I set up an extractor for multiple companies?

Overview

You are using a data extractor and have multiple stores you would like to connect to AvaTax but once you connected your first store, you no longer see an option to connect it. 

Environment

AvaTax

Extractors

Resolution

  • Each data extractor can be connected to your AvaTax company only once, so if you have multiple stores on that service, you will need to create a separate AvaTax company for each store.
    • For example, if you have three stores on example.com, and would like to extract sales from each one, you need to set up three companies in AvaTax
  • See how to add more companies in Admin Console (Follow these steps in AvaTax Update)
  • Once you set up another company, click Add an extractor for another company to complete your second setup.