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Avalara Help Center

eFile Transmit Option

This article applies to:Avalara Excise

 

This document applies to all license types.  Content last updated 2/15/2018. 
Help Center documentation is confidential and proprietary to Avalara clients.

If you see a Transmit button on the eFiling > eFile Creation >Tax Sessions tab, the jurisdiction is prepared to accept direct transmission from our software.

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If the button says, "Mark as Submitted" instead of "Transmit", check with the jurisdiction for their instructions to send in your eFile.

Settings configuration

The tax jurisdiction determines the settings values.  Most of the settings are pre-configured in the software, though some are user entered.

  1. Click Maintenance > Companies.
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  2. Click the Settings tab.
  3. Select Transmission Settings from the Settings Category dropdown list.
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  4. Click a grid row to view the settings.
  5. Values that are grayed out are set by the software and cannot be changed.
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  6. In editable fields, type in the value supplied by the tax jurisdiction and click Update.  
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  7. If you want to prevent users with edit only access from seeing the value, check mark the Encrypted box.  Only an Admin level user can uncheck this to see or edit the field.
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  8. Jurisdictions without the Transmit button for eFile have their own submission guidelines.  Most use a website, FTP location, or email.  

Transmission status

Check the eFiling > eFile Submissions first column to view the status of your transmission.

  1. Successful will show a green check mark in the status column.
    • Transmission is completed.
  2. Successful with warnings will show a yellow exclamation point.
    • Transmission is completed, but with errors that may affect your file.  Check with your tax jurisdiction if you are unsure of what the warning means.
  3. Failed will show a red X.
    • File did not transmit.
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  4. A Receipt Acknowledgment Id indicates that the file has reached the tax jurisdiction, and it is sending back this acknowledgment.  
    • The Submission/Control Id is generated by the Avalara software.
      SnagIt1013.jpg

Troubleshooting a transmission failure

  1. Click the grid row of the transmission.
  2. Click the History Log tab.
  3. Find the row that corresponds to the status icon. 
    • There may be multiple warnings and/or failures within one transmission. 
    • The Message column will tell you what's wrong.
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  4. Failures may be caused by the tax jurisdiction's inability to process your file.  
  5. A Receipt Acknowledgment Id indicates that the file has reached the tax jurisdiction.
    • When reporting failures to either the tax jurisdiction or Avalara, include the Submission/Control Id and the Receipt Acknowledgment (if available).
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Jurisdictions with transmission

The following jurisdictions and their efiling type are enabled in Returns Excise for direct transmission.  The acceptance of direct transmissions is subject to the jurisdiction's discretion.

  • Alabama XML
  • Florida EDI
  • Iowa EDI
  • Indiana XML
  • Kentucky EDI
  • Oklahoma XML
  • Washington XML
  • Utah XML

 

excisehelpcenter@avalara.com

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